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If there is anything that you'd like to know about our company or our products that you can't find here please contact us.
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Are the flyscreens cut to size?
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Our flyscreens are available in a number of different options, either as DIY kits, made to measure kits or we can fit them as part of a full installation service. For more information see our flyscreen options.
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How do I order flyscreens?
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Choose the type of flyscreen you want by clicking the links on the left hand side of the page. Here you
will find all of the sizes and specifications. Carefully measure your doors or windows then complete
the email order or if you would prefer to discuss first, please telephone 01388 762377 or send an email including your contact telephone number.
We will confirm the price payable.
If you need any help with measuring please contact us.
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How long until they arrive?
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We aim to process DIY kits within 5 working days from receipt of payment. Made to measure orders will take
longer, especially in the Spring and Summer. We will provide and estimate of delivery time and confirm this
before despatch. We aim to complete all made to measure supplies or fully fitted orders within 15 days
from date or order. See also our terms and conditions.
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What are the flyscreens made from?
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All of our screens are made from strong extruded alumimium in white or brown finish, and have standard industry fibreglass mesh in charcoal colour.
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Do the screens block the light? Are they visible from inside or outside the house ?
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These are the questions most frequently asked by homeowners. From the outside, no one will notice unless you choose to have a closer weave special mesh, e.g. solar screen mesh (see below). Our industry-standard 18 x 16 grade mesh is almost invisible against the light and from the inside you will barely notice the screens are in place . There is very little loss of light. It is possible to obtain white or other pale coloured mesh but we rarely use it. Curiously the darker the mesh the less you notice it against the light .
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I want to reduce the glare of the sun as well as keeping out flying insects, can you help?
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Yes certainly , we have a 17 x 12 grade polyester mesh that will do this. It is called 'Suntex', and not only will it keep out most flying insects and reduce glare but also, when used on external screens, it will dramatically reduce solar heat gain. Tests have shown up to a 70% reduction!
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Will your screens keep out very tiny flying insects, for example mosquitoes?
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The standard 18 x 16 grade mesh will keep out most types of flying insects including mosquitoes, the common housefly, moths,
wasps, bees and other much smaller creatures. Most flying insects will not push their way through small holes.
However if you have a particular problem at certain times of year with very small insects which swarm and sometimes push
through mesh, like midges, corn flies or thrips, we recommend you consider one of our alternative types of
mesh e.g. 20 x 20 or 20 x 30
solar screen mesh.
Planned to launch in 2008 is an especially fine mesh intended to exclude even Pollen but miraculously with a good air flow, watch this tiny space!
There will be an addition to our home page when this new product is available
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What do the numbers on mesh grades mean?
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The numbers represent the number of strands for a given area in relation to the material strand thickness and produce what is called an 'openness factor'.
For example, the industry standard 18 x 16 grade mesh has an openness factor of approx. 66%.
In plain language, the higher the combined number, the smaller the openings, but the strand thickness of the material used can also increase its visibility
and reduce the openness factor, e.g. in our polyester mesh called Suntex or Pet mesh, which is only 17 x 12 grade but has much thicker strands and has an openness factor of only 30%, so please keep this in mind.
Such mesh is more noticeable and will reduce the light & air-flow , but on the plus side, solar screen mesh offers greater privacy from outside observers ( if you prefer this ), prevents solar heat gain in the summer and saves energy loss in the winter.
It will also filter out U.V. light, to prevent fading of carpets and furniture.
Small labelled samples can be sent on request.
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Are your DIY Kits easy to make and fit?
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Yes and very satisfying too! Detailed, easy to follow instructions come with every kit and everything you need to do the job is included.
We think you will be proud of your completed project and hope you will let us know !
If you also give us permission to use your remarks on our website, we would be very pleased.
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Are any special tools required for making Diy kits or fitting made-to-measure screens?
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No, even a very average DIY enthusiast will own all the basic tools required. Any specialist tools or aids, e.g. a mesh spline tool or drilling templates for fixing hinges to doors, are included in DIY kits . The most you may need to purchase would be a special size drill bit or a sharp new hacksaw blade. Depending on your chosen model or fixing method, you may also need a specialist item from our accessories & spares list, but we will advise you
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Can screens be easily removed for cleaning or for winter storage?
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Panel screens can be very easily removed and cleaned in a strong detergent solution, rinsed and air dried. The mesh will not shrink or rot and the powder coated aluminium frames are easily wiped over with a clean cloth. Roller type screens are best simply cleaned in position with a vacuum & soft brush attachment.
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Can screens be installed on the outside of buildings?
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Yes, all screen types are weatherproof, but keep in mind possible damage if located in a situation prone to high winds. Extra fastenings may be required, especially to hinged door screens; we can supply these, please enquire or see our accessories & spares list. We recommend that you remove door screens to storage during the winter months if possible.
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On Patio or French doors, how do you cope with handles that protrude beyond the existing frame and which would pierce the mesh on flyscreens when closed?
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This is a commonly encountered problem. The solution is usually to be found in choosing the correct screen for the job.
E.g. If you require sliding or roller screens:
- you may be able to set the frame into the reveal away from the offending handles, or
- you could possibly fix to the face of an inner wall, or
- create / build a sub-frame and fix to the face of the existing frame
- roller screens can often be face fixed even where handles protrude because when the existing door/s are closed then mesh is retracted in the roller cassette/s (and vice versa)
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If the mesh is damaged, can it be easily replaced?
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Yes no problem, but you will find the standard mesh is very strong in normal everyday use and with reasonable care it will last for many years.
If pierced and only slightly damaged, you will discover that due to the woven and welded nature of the mesh, it does not easily run or split further. However, if badly damaged it is quite easy to replace and fit the standard mesh at low cost, see our accessories & spares list.
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We have pets, can they damage the mesh?
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Yes, kittens for example will just love to climb the mesh, with obvious resulting damage, and dogs may claw at flyscreen doors. Choose a special tough pet-proof mesh, like 'Suntex', polyester mesh, especially in hinged or sliding flyscreen doors.
Unfortunately it is not possible to supply roller type screens in pet-proof mesh.
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On hinged windows with normal rod and peg stays, how do you close any type of flyscreen when the windows are open and the stays are in the way
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There are a number of ways to overcome this type of problem. The answers below may also apply to protruding handles when the existing windows are closed: -
- fit telescopic windows stays ( you can usually also retain the existing stays for security )
- choose a model designed to accommodate a protruding handle or stay, e.g. Omega
- choose a model, e.g. Unika or Genius roller type screen, where the mesh retracts into the cassette when existing windows are closed, so a protruding handle is no longer a problem. To have the window partially open on rod and peg stays, either add telescopic
stays or simply drill an extra hole in the tip of the existing stay rod .
- choose a model which can be installed into the reveal, sufficiently away from the existing window handles and stays, e.g. a sliding screen or roller type
- make a simple wooden sub-frame and paint to match your window colour, or
ask us for an aluminium sub-frame in matching colour to your flyscreen
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We have a UPVC door and the handle sticks out a long way, how do we fit a flyscreen?
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Firstly, consider the model flyscreen you would prefer.
If a hinged door screen, you may have to make a sub-frame deep enough to clear the handle.
We may be able to make one for you in matching aluminium, please enquire.
On the model Nova hinged door there is a clearance of 20-25mm from from to mesh.
If you choose a horizontal roller screen, see models Genius or Unika, this type of screen will usually overcome the problem because when the existing door is closed the mesh is in the cassette and vice versa.
Please note, you may need to fit a hook and chain to your existing door to prevent it suddenly slamming shut and damaging the mesh.
Another alternative is to consider a strip-curtain screen or an aluminium chain-link curtain.
The latter can be made in almost any colour, stripe or pattern you like. See our chain screen options.
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What type of screens are best for use in conservatories?
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If you have existing sun blinds, the best models for fitting behind blinds would be slim simple frames, either hinged, lift-out, or fixed with turn buttons or magnetic tape, see model T10. For windows, you may be able to consider roller screens, face fixed, see model Unika. For roof lights / vents, see our special kit on model T10 page, or ask us to make one to your required size. Existing roof blinds can usually be adjusted to stop short of the flyscreen panel and, if required, your screens can also be made with solar screen mesh.
Any problem with winding / opening mechanisms can be solved by either replacing with electric openers, by the insertion of a special two-part ring into the mesh, which allows the mechanism to pass through the mesh, or by simply cutting a hole or cross slits into the mesh.
For doorways, the favourite choice to date has been anodised aluminium chain-link screens. These come in a wide range of colours and designs which particularly suit conservatories, see our chain screen options. Alternatively one or more of our strip-curtain kits can provide a low cost and effective solution. Another very tidy model is the horizontal or vertical roller screen, see models Genius and Unika. Depending on the design of the conservatory, it may also be possible to use a sliding door screen but generally this model is only suitable if the conservatory doorway is more like a Patio door
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Are there any other types of mesh for really robust use?
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There is no such thing as an indestructible flyscreen mesh, but if preferred we can supply
18 x 16 grade aluminium mesh in black finish or 'brite-kote' ( tradename ) silver finish,
copper 18 x 14 grade in bronze finish or even stainless steel in 18 x 14 grade mesh.
These alternatives are only available in made-to-measure screens .
It must be borne in mind however that metal mesh can be broken and leaves a very sharp edge when this happens. Metal mesh also has a higher cost and is more difficult to fit, therefore the screens will cost more. Price by quotation only .
We have found in practice the polyester mesh 'Suntex' 17 x 12 grade to be a very good mesh for strength and durability. It adds around 15 % to the cost of window screens or approx. £ 30 to the cost of an average door .
On some models, e.g. the Majestic model door, it is also possible to fit a very heavy-duty aluminium grille over the mesh to protect it .
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Finally, never asked, but.. a possible question :-
"We have found some flyscreens which are cheaper, why do some of your screens cost more?"
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We don't just sell flyscreens, we offer solutions and satisfactions, we use the very best quality materials, pay great attention to detail and give an excellent service.
See some of our many testimonials .
If you see an advertisement with a nice glossy picture and a price of say £9.99, or even £19.99
Ask yourself " what kind of screen will I receive for this amount ? "
The truth is often a sheet of mesh, to try to cut neatly with scissors yourself, a sheet of instructions (often very poor) and some Velcro stickers !
We do also offer some specified economy products but we only sell items that do the job well and please the customer. Returns and complaints are just too expensive !
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